Warranty

Thank you for your interest in the products and services of AE Hereford Ltd, trading as Area Entertainments. This Limited Warranty applies to physical goods and workmanship purchased from AE Hereford Ltd.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under normal use as set out by the manufacturer during the Warranty Period. During the Warranty Period, AE Hereford Ltd will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.

All claims under this Warranty must be submitted in writing within 14 days of the problem arising and, where possible, include details of the defective product, a detailed description of the issue and photos or videos of the defect.

AE Hereford Ltd must be given a reasonable opportunity to investigate all claims and to remedy any defects found. Subsequently, AE Hereford Ltd reserves the right to inspect the work in question and determine, in its sole discretion, whether the workmanship is defective. The Client understands that failure to give timely notice as set out in this clause will void this Warranty.

This Warranty is non-transferable and shall be void if the ownership of the property on which the work was performed is transferred to another party prior to the expiration of the warranty period.

What will we do to correct problems?

AE Hereford Ltd will either repair or replace the product at no charge, using new or refurbished replacement parts. If it is not possible to replace a product due to it no longer being in production or available, AE Hereford Ltd will replace it with an equivalent product.

How long does the coverage last?

The Warranty Period for physical goods and workmanship purchased from AE Hereford Ltd is 12 months from the date of purchase or installation. A replacement physical good or part assumes the remaining warranty of the original physical good, or 3 months from the date of replacement or repair, whichever is longer.

What does this limited warranty not cover?

• Damage caused by negligence, intentional misuse, or failure to properly maintain the work or goods.
• Damage caused by conditions beyond our control, such as, but not limited to, acts of God (floods, lightning, and so on), war, civil unrest, or governmental regulation.
• Any changes or modifications to the work performed by anyone other than AE Hereford Ltd's authorised representatives.
• Any costs associated with the removal or reinstallation of the work.

Warranty is subject to the following

• AE Hereford Ltd has been paid in full for the works completed.

Thank you for choosing AE Hereford Ltd. If you have any questions regarding this warranty, please do not hesitate to contact us.

Last updated: 7 August 2026